Terms of service
TERMS OF SERVICE
Welcome to Essencex Fragrance. By using our website and placing an order, you agree to the following terms.
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1. General
By accessing this site, you confirm that you are at least 18 years old or using it under supervision.
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2. Products & Pricing
We aim to provide accurate product details and pricing. However, we reserve the right to correct errors or update information at any time without prior notice.
All prices are listed in Nigerian Naira (₦).
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3. Orders
We may cancel or refuse orders if:
- Payment is not completed
- The product is unavailable
- Suspicious activity is detected
If an order is cancelled after payment, a refund will be issued.
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4. Payments
All payments are processed securely through trusted providers such as Paystack. We do not store your card details.
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5. Shipping
Delivery timelines are estimates and may vary based on location and logistics. We are not responsible for delays caused by third-party couriers or incorrect address details.
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6. Returns & Refunds
Returns are only accepted for damaged or incorrect items, in line with our Refund Policy. Opened or used products cannot be returned.
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7. User Responsibility
You agree not to misuse the website or provide false information.
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8. Changes to Terms
We may update these terms at any time. Continued use of the site means you accept any changes.
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9. Contact Us
For questions or support:
(link to contact page)
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By using our website, you agree to these Terms.