Privacy policy
PRIVACY POLICY
At Essencex Fragrance, we value your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data when you visit or make a purchase from our store.
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1. Information We Collect
When you visit our website or place an order, we may collect the following information:
- Full name
- Email address
- Phone number
- Shipping and billing address
- Payment details (processed securely via third-party providers)
- Device and browsing information (such as IP address and cookies)
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2. How We Use Your Information
We use your information to:
- Process and deliver your orders
- Communicate with you about your purchases or inquiries
- Provide customer support
- Improve our website and services
- Send promotional emails (only if you opt in)
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3. Payment Security
All payments are processed securely through trusted payment gateways such as Paystack. We do not store your card or payment details on our servers.
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4. Sharing Your Information
We do not sell or rent your personal information.
Your data may only be shared with trusted third parties necessary to operate our business, such as:
- Payment processors
- Delivery partners
- Email service providers
These parties are required to keep your information secure.
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5. Cookies & Tracking
We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and improve our services.
You can disable cookies through your browser settings if you prefer.
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6. Data Protection
We take reasonable steps to protect your personal information from unauthorized access, misuse, or disclosure.
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7. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request corrections or updates
- Request deletion of your data (where applicable)
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8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page.
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9. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us:
📧 support@essencex.ng
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By using our website, you agree to the terms of this Privacy Policy.